Client acquisition infrastructure

The follow-up system for consulting firms that stops good opportunities from going quiet.

Most consulting firms don’t need another complicated CRM. They need a follow-up CRM — one system that makes sure proposals get chased, missed calls and no-shows get recovered, won clients get handed off properly, and referral partners stay warm. Starward installs that infrastructure for you, already running on day one.

The work you already won, followed up.

Four minutes. See where opportunities are slipping through the cracks.

Where revenue leaks

Five gaps cost small firms more than any marketing spend fixes.

01

Proposals that go quiet because the week got busy — and nobody owns the second follow-up.

02

Missed calls and no-shows that nobody recovers, so a booked opportunity simply disappears.

03

Leads that get one touch and then nothing, because nurture depends on someone remembering.

04

Won work that sits between sales and delivery, waiting on someone to re-key the details.

05

Referral partners who sent you a client once and never heard from you again.

What it costs

The maths is uncomfortable

Take a firm sending twenty proposals a month at a ten thousand dollar average engagement. If three of those go quiet for no reason other than inconsistent follow-up — not price, not fit, not a competitor — that is thirty thousand dollars of exposure in a single month.

Nothing about that firm is broken. The work is good and the proposals are strong. The revenue leaves because the second and third follow-up depend on a busy person remembering to send them, and that person is usually also delivering the work.

Your numbers are not these numbers. That is the point of running them. The scorecard uses your proposal volume, engagement value and close rate instead of round ones.

Illustration only

20 proposals per month
× $10,000 average engagement
× 3 that go quiet

$30,000

This is an illustration using round numbers. It is not a claim about your firm, and not a projection of revenue Starward will recover.

What gets installed

What a follow-up CRM actually installs

Five working systems, not a feature list. The software underneath each one is already configured and published before you log in for the first time.

Proposal follow-up system

Proposals that chase themselves

Every open proposal gets tracked and followed up on a schedule you set once — so the deal that needed a third touch actually gets one. Underneath: proposal tracking, aging alerts and automated email and SMS sequences.

The Starward Edge workflows list showing fourteen published automations including no-show recovery, missed-call text-back, and client onboarding kickoff

See proposal follow-up →

From

$97/month

Done-for-you setup included on every plan. Four plans, from a solo consultant to a firm that needs unlimited users.

See pricing →

Missed opportunity recovery

Nothing booked simply vanishes

Missed-call text-back and no-show recovery run automatically, so a call you couldn’t take is still a conversation.

See appointment automation →

Business development pipeline

Three pipelines, built for how firms actually sell

Business development, client delivery and referrals — with real stages, defined owners and a next action on every card. Not a blank CRM waiting for you to design it.

The Starward Edge workflow builder showing the No-Show Recovery automation: an appointment-status trigger followed by tag, pipeline move, follow-up email, and internal notification steps

See sales pipeline →

Client handoff system

Won work starts delivering itself

Marking an opportunity Won updates the client record and starts onboarding. No re-keying between sales and delivery.

See client onboarding →

Referral nurture system

Referral partners tracked like open opportunities

The people who already sent you work are the cheapest pipeline you own, and the easiest to neglect. Starward tracks partners, thanks them automatically when a referral lands, and keeps them in a nurture rhythm instead of leaving it to memory.

See referral management →

AI integration

Ask your CRM questions in plain language

Connect Claude to your account and ask which proposals have gone quiet, or which partners have not heard from you this quarter. Included on every plan.

See the Claude connection →

How it works

You don’t build it. We do.

Diagnose

We find the gaps first — where proposals stall, where leads go cold, where handoffs drop. The scorecard starts this in four minutes.

Install

We configure the pipelines, automations, calendars and follow-up sequences around how your firm actually sells. You review, you don’t build.

Run

It runs from day one, and keeps improving as you see which follow-up actually moves work forward.

See the full installation process →

What you are buying

Done-for-you setup, included at every price.

You are not buying blank software and a login. We map how your firm sells, configure the pipelines and follow-up around that, import and tag your contacts, and hand you a system that is already running. Most firms are live in about two weeks from the point we have what we need from them.

See pricing How it works

Start here

What is your firm’s follow-up problem costing you?

The scorecard takes four minutes, runs on your own numbers, and shows you exactly where opportunities are leaking — before you buy anything. Built for consulting firms and advisory practices.