Terms of Service

Last updated: 18 August 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, software, and services provided by AmbitionCFO, LLC, doing business as Starward Navigators (“Starward,” “we,” “us,” or “our”), including starwardnavigators.com and the Starward Edge application at edge.starwardnavigators.com (together, the “Services”).

By accessing or using the Services, or by clicking to accept them, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company, and “you” means that company.

These Terms include a binding arbitration provision and a class action waiver in Section 14, which affect how disputes between us are resolved. Please read that section carefully.

If you do not agree, do not use the Services.

1. The Services

Starward provides client acquisition and follow-up automation software for consulting and advisory firms, together with configuration and setup services. Depending on your plan, this includes pipelines, follow-up automation, appointment reminders, proposal tracking, client onboarding workflows, and referral management.

We may add, change, or remove features. If we make a change that materially reduces core functionality of your paid plan, we will give you reasonable notice.

2. Accounts

You must provide accurate information when creating an account and keep it current. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us promptly at star@starwardnavigators.com if you suspect unauthorized use.

You must be at least 18 years old and able to form a binding contract.

3. Plans, fees, and billing

Paid plans are billed in advance on a recurring basis at the rate shown at checkout. Current published plans are $97, $197, $297, and $497 per month. Pricing and inclusions are as described on our pricing page at the time you subscribe.

  • Fees are stated in US dollars and are exclusive of taxes, which you are responsible for
  • We may change pricing on renewal with at least 30 days’ notice
  • All fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or downgrades, except where required by law

4. Automatic renewal and cancellation

Your subscription renews automatically. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

  • What you are charged: the plan rate shown at checkout, plus applicable taxes
  • How often: at the interval selected at checkout, on the same date each billing period
  • How long: your subscription continues for successive periods of the same length until cancelled
  • Rate changes: renewals are charged at the then-current rate, and we will give you at least 30 days’ notice before any increase takes effect

How to cancel. You may cancel at any time from within the product. If a cancellation option is not available in the product, you must email star@starwardnavigators.com to request discontinuation of service, and your cancellation will be effective on receipt of that request.

Cancellation stops future renewals. It takes effect at the end of your current billing period, and you keep access until then. Consistent with Section 3, you are not refunded for the remainder of the period in which you cancel.

5. Setup services

Where your plan includes done-for-you setup, delivery depends on you supplying required inputs, access, content, and approvals in a timely manner. Timelines quoted are estimates and run from the point at which we have everything needed from you; they are extended by any delay in receiving it. Setup typically completes in about two weeks. Fees for setup services are non-refundable.

6. Free trials

We do not currently offer a free trial. If we introduce one, a valid payment method will be required up front, billing will begin immediately in accordance with the offer presented at signup, and the trial terms shown at that time will apply.

7. Your content and data

You retain all rights to the data, contacts, content, and materials you submit to the Services (“Your Content”). You grant us a limited licence to host, process, transmit, and display Your Content solely to provide and support the Services.

You represent that you have the necessary rights and consents for Your Content, including any consent required to contact the individuals whose details you upload.

Where we process personal information on your behalf, we act as a processor and you act as the controller. A data processing addendum is available on request at star@starwardnavigators.com.

You are responsible for compliance with messaging law. If you use the Services to send email, SMS, or make calls, you are responsible for obtaining valid consent and complying with applicable law, including the TCPA, CAN-SPAM, carrier requirements, and A2P/10DLC registration rules. You must honour opt-out requests promptly.

8. Acceptable use

You may not:

  • Use the Services to send unsolicited, deceptive, or unlawful messages
  • Upload contact data obtained without proper consent, or purchased lists
  • Violate any applicable law or third-party right
  • Attempt to gain unauthorised access to the Services or related systems
  • Reverse engineer, decompile, or attempt to derive source code, except where that restriction is prohibited by law
  • Resell, sublicense, or provide the Services to third parties except as expressly permitted by your plan
  • Introduce malware, or interfere with or disrupt the integrity or performance of the Services
  • Use the Services to build a competing product

9. Suspension, termination, and data export

We may suspend or terminate your access if you materially breach these Terms, if your use poses a security or legal risk, or if required by law. Where practical we will give notice and an opportunity to cure.

On termination, your right to use the Services ends. You may request an export of Your Content within 30 days of termination, after which we may delete it in the ordinary course. We may charge a reasonable fee for producing an export.

10. Third-party services

The Services rely on and may integrate with third-party platforms and providers. Your use of those integrations may be subject to their own terms. We are not responsible for third-party services, and their availability is outside our control.

11. Intellectual property

The Services, including all software, templates, workflows, documentation, designs, and content we provide, and all intellectual property rights in them, remain our property or that of our licensors. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Services during your subscription. No other rights are granted.

Feedback you provide is given voluntarily, and we may use it without obligation.

12. Confidentiality

Each party may receive non-public information from the other. Each party agrees to protect the other’s confidential information with at least reasonable care and to use it only in connection with the Services. This does not apply to information that is public, independently developed, or lawfully obtained from a third party, or where disclosure is legally required.

13. Disclaimers and limitation of liability

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee any particular business result. Nothing in the Services, our marketing, or our setup work is a promise of specific revenue, leads, appointments, conversions, or client outcomes. Results depend on factors outside our control, including your market, offer, pricing, and execution.

We do not warrant that the Services will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility.

Our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the amounts you paid us in the three months immediately preceding the event giving rise to the claim.

These limits do not apply to liability that cannot be excluded under applicable law.

14. Binding arbitration and class action waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Agreement to arbitrate. Except as set out below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim — and only that claim — will be severed and heard in court.

Location and costs. Arbitration will take place in Orange County, Florida, or by remote hearing where the rules allow. Filing and arbitrator fees will be allocated under the applicable AAA rules.

Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or other equitable relief in court to protect intellectual property or confidential information.

Your right to opt out. You may reject this arbitration agreement by emailing star@starwardnavigators.com within 30 days of first accepting these Terms, stating your name, account, and that you opt out of arbitration. Opting out does not affect any other part of these Terms, and we will not retaliate for it.

Survival. This section survives termination of these Terms.

15. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Subject to Section 14, the parties submit to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date. If a change is material, we will provide reasonable notice. Continuing to use the Services after a change takes effect means you accept the revised Terms.

17. General

These Terms, together with our Privacy Policy and any order form, are the entire agreement between us on this subject. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them to a successor in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

18. SMS messaging program

These terms apply to text messages sent by Starward Navigators, a program of AmbitionCFO, LLC.

Program name. Starward Navigators.

How you join. You opt in by providing your mobile number and agreeing to receive text messages — for example on a form on our site, during booking, or by texting us first. Consent to receive marketing text messages is not a condition of any purchase.

Message types. Depending on what you opt in to, you may receive appointment reminders and confirmations, follow-ups about an enquiry or proposal, account and service notifications, and — where you have separately consented — promotional messages.

Message frequency. Message frequency varies.

Cost. Message and data rates may apply. We do not charge for the messages themselves; your mobile carrier’s standard rates apply.

To opt out. Reply STOP to any message at any time. You will receive a single confirmation message and then no further messages, other than any transactional message you separately request. You may also email star@starwardnavigators.com.

For help. Reply HELP to any message, email star@starwardnavigators.com, or call (407) 335-1785.

Supported carriers. Message delivery depends on your carrier. Carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message will be delivered, and delivery is outside our control.

Privacy. Your information is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact

AmbitionCFO, LLC dba Starward Navigators
601 N. New York Ave, Suite 102
Winter Park, FL 32789
star@starwardnavigators.com
(407) 335-1785